Security policy
Maintenance
Controls planned maintenance to reduce risk of service disruption or security gaps.
Purpose & scope
This policy guides how AiVRIC designs, operates, and validates Maintenance across production, corporate, and partner environments.
It applies to employees, contractors, vendors, and any system interacting with AiVRIC data or services.
Key controls
- Schedule maintenance windows and communicate impact to stakeholders.
- Perform changes via approved change management with rollback plans.
- Apply patches and updates per defined SLAs.
- Log maintenance activities and validate service health afterward.
Operating procedures
- Use tickets for maintenance tasks with owner and timeline.
- Verify monitoring and backups before and after maintenance.
- Rollback if health checks fail or KPIs degrade beyond thresholds.
Evidence & ownership
Owner: Security & Compliance. Review cadence: annually or after material changes.
Evidence: Collected via AiVRIC audit logs, ticketing systems, monitoring dashboards, and vendor records as appropriate to this policy area.
Contact: [email protected]